E-business Consulting

Our consulting services help businesses better understand what they are doing now, and how implementing Internet technologies can help them improve their results. We help companies discover their potential for success online by identifying areas where investment in Internet technologies can pay off.

Business Analysis - How do you operate now? Who are your customers? What are their needs? How do they engage you for goods or services? How do you develop new business? Are you limited by geography, or will your processes work if scaled?

Goals Assessment - If costs and time were not issues, what would you like to do? What bottlenecks exist in existing processes and systems? What problems need to be overcome?

Competitive Analysis - What is the competition doing? What can we learn from their strengths and weaknesses? Are there needs in your industry that are not yet being met?

Needs Analysis - What steps are necessary to go from where you are now to where you want to be? Can these steps be turned into priorities? Can a phased plan be implemented over time?

Technical Specifications - What back-office systems, applications, and databases are currently in use? What systems need to be enhanced/created? Can your systems be bridged to communicate with systems of suppliers and/or buyers?

Design Consultation - Creating the brand online includes integrating with existing marketing efforts. What preferences exist for conveying the values and mission of the company graphically?

Usability Testing - User testing of Web-based systems to refine the user experience and ensure the success of Web site visitors.